At Cheap Boots And Beyond Store, we’re committed to bringing you fashion-forward footwear, accessories, and apparel with seamless delivery and hassle-free returns. Whether you’re updating your wardrobe or shopping for the family, our policies are designed for your complete satisfaction.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two convenient shipping options to suit your needs:

Standard Shipping – $12.95

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipping
  • Includes tracking and insurance

Free Shipping

  • Available on orders over $50
  • Carrier: EMS
  • Delivery time: 15-25 business days after shipping

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide except to certain Asian regions and remote areas.

International Shipping

For our global customers:

  • All customs fees and import taxes are the customer’s responsibility
  • Please ensure your shipping address is complete and accurate
  • Some delivery delays may occur during peak seasons or due to local customs processing

Easy Returns & Exchanges

We want you to love every fashion find from our curated collections of boots, bags, apparel, and accessories. If something isn’t perfect, our 3-step return process makes it easy.

Return Policy Overview

  • Return window: 15 days from delivery date
  • Condition: Items must be unworn, with original tags and packaging
  • Return shipping: Customer’s responsibility (except for defective items)

Step-by-Step Return Process

1. Initiate Your Return

Start your return within 15 days of delivery by emailing [email protected] with:

  • Your order number
  • Item(s) you’re returning
  • Reason for return
  • Preferred resolution (refund or exchange)

2. Package & Ship

Once approved:

  • Repackage items in original condition with all tags attached
  • Include the original packing slip or invoice
  • Ship to:
    242 North Ash Street, Fruita, US 81521

3. Receive Your Refund

Refunds are processed within 3-5 business days after we receive and inspect your return.

Refund Information

  • Processing time: 3-5 business days after we receive your return
  • Original payment method: Refunds will be issued to your original payment method
  • Credit/Debit Cards: May take 1-2 billing cycles to appear on your statement
  • PayPal: 3-5 business days after processing
  • Note: Original shipping costs are non-refundable except for defective items

Exchange Process

For size or color exchanges:

  1. Follow the standard return process above
  2. Clearly state your desired exchange item in your return request
  3. We’ll ship your new item once the return is received (additional charges may apply for price differences)

Non-Returnable Items

To maintain quality and hygiene standards, these items cannot be returned unless defective:

  • Jewelry: All earrings and body jewelry are final sale
  • Hats, Scarves & Gloves: These intimate apparel items cannot be returned
  • Clearance Items: Marked “Final Sale” at purchase

Style Satisfaction Promise

While we stand behind our quality, if you receive a defective item (like boots with manufacturing flaws or handbags with stitching issues), we’ll cover return shipping and expedite your replacement—because your fashion emergency is our priority.

For any questions about our shipping or returns policy, contact our fashion-forward support team at [email protected].

Happy Styling,
The Cheap Boots And Beyond Team