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At Cheap Boots And Beyond Store, we want you to love your fashion finds as much as we love curating them. If your boots, bags, or accessories don’t meet your expectations, our hassle-free returns process ensures your complete satisfaction—just like our carefully selected collections ensure your style stands out.

Fashion-Forward Guarantee: We accept returns within 15 days of delivery for most items in new, unworn condition with original tags and packaging. Some exclusions apply (see section below).

Easy 3-Step Return Process

1. Initiate Your Return

Start your return within 15 days of delivery by:

  • Emailing [email protected] with your order number and return request
  • Using our ready-made return request template below

2. Package & Ship

Once approved:

  • Repackage items in original condition with all tags attached
  • Include the original packing slip or invoice
  • Ship to: 242 North Ash Street, Fruita, US 81521
  • Note: Return shipping costs are the customer’s responsibility unless the item is faulty

3. Receive Your Refund

Refunds are processed within 3-5 business days after we receive and inspect your return. See refund details below.

Return Request Template

Copy and paste this template into your email to [email protected]:

Subject: Return Request for Order #[Your Order Number] Dear Cheap Boots And Beyond Team, I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details: – Item(s) to return: [Product Name(s)] – Reason for return: [Size Issue/Color Difference/Change of Mind/etc.] – Preferred resolution: [Refund/Exchange for (specify size/color)] I confirm the item(s) are in original condition with tags attached and packaging intact. Please advise next steps at your earliest convenience. Best regards, [Your Full Name] [Your Contact Information]

Refund Information

Your refund will be processed to the original payment method within:

  • Credit/Debit Cards: 3-5 business days after processing (may take 1-2 billing cycles to appear)
  • PayPal: 3-5 business days after processing

Note: Shipping costs are non-refundable except for defective items.

Exchange Process

For size or color exchanges:

  1. Follow the standard return process above
  2. Clearly state your desired exchange item in your return request
  3. We’ll ship your new item once the return is received (additional charges may apply for price differences)

Non-Returnable Items

To maintain quality standards, these items cannot be returned unless defective:

  • Jewelry: For hygiene reasons, all earrings and body jewelry are final sale
  • Hats, Scarves & Gloves: Intimate apparel items cannot be returned
  • Clearance Items: Marked “Final Sale” at purchase

International Returns

For our global customers (excluding certain Asian regions):

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Please mark the package as “Returned Goods” to avoid additional charges

Style Satisfaction Promise: While we stand behind our quality, if you receive a defective item (like boots with manufacturing flaws or handbags with stitching issues), we’ll cover return shipping and expedite your replacement—because your fashion emergency is our priority.

For any questions about our returns policy, contact our fashion-forward support team at [email protected].

Happy Styling,
The Cheap Boots And Beyond Team